Program overview
The Office Administration – Health Services diploma program at St. Clair College prepares graduates to manage administrative and client-facing workflows across medical, clinical, and healthcare settings:
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Medical Office Skillset: Covers patient care coordination, appointment scheduling, manual and electronic charting, and transcription of medical reports and clinical data.
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Billing & EMR Systems: Features hands-on training with Electronic Medical Records (EMR) software, OHIP (Ministry of Health and Long-Term Care) billing procedures, and third-party/private insurance billing.
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Regulatory Compliance & Privacy: Emphasizes strict confidentiality standards and privacy guidelines governed by the Personal Health Information Protection Act (PHIPA).
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Practical Field Placement: Includes a final-semester work placement in medical clinics, hospitals, or specialized healthcare offices (a major capstone project may be substituted if placements are unavailable).
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Job & Market Demand: Moderate job outlook across Canada and Ontario with average salaries around $48,000 CAD (typical range: $35K–$69K CAD).