Program overview
The Medical Office Practices 8-month Ontario College Certificate prepares students for front-line and administrative roles in medical, dental, wellness, long-term care, or insurance settings. The curriculum covers medical terminology, computer technologies, customer service, and professional communication. Using industry Electronic Medical Records (EMR) software in a simulated environment, students gain practical experience in patient scheduling, billing, and document production. Graduates can apply to enter the second year of Conestoga’s Health Office Administration diploma with advanced standing.