Program overview
The Hospitality – Hotel Operations Management program equips students with business skills and operational expertise across front desk management, housekeeping, food and beverage management, and human resources planning. Taught by industry professionals, students gain hands-on experience serving guests at Centennial College’s event centre, restaurant, café, and boutique guest rooms, followed by a 14-week work-integrated learning placement with industry partners. Graduates receive technology-based training and essential industry certifications—including Smart Serve, Food Handlers, and CPR/First Aid—preparing them for front- and back-of-house roles across the hotel and hospitality sector.